Lucida PLC

Define & develop

We start by working with you to understand your objectives and to design the ideal solution. We then assign a relationship manager to marshal the skills and capabilities necessary to get the project under way.

Shape the solution

As the work moves from concept towards implementation, we deploy a 'deal team' with a range of key skills - actuarial, financial structuring, pricing, legal and service delivery - to work alongside you and your people to make sure that the transaction is completed as efficiently as possible and to your timetable.

Make the transition

Successful transition requires teamwork. If the main transaction is a buyout, our team works closely with yours to ensure a caring transfer of responsibility for your members and an efficient transfer of scheme assets. We are open to the transfer of existing pension administration staff if it will make for an easier transition.

Communicate and clarify

Communication is critical. We will provide timely, comprehensive and relevant communications to reassure and inform scheme members. Behind the scenes, we bring world-class skills in data cleansing and data integrity management, ensuring that data is migrated efficiently onto our systems. We will provide the very highest quality of service to your pensioners.

Serve our members

Under a full buyout, once completion has taken place, we take on the primary relationship with the individual scheme members. We will offer members a range of services that are tailored to their circumstances, via web-based technologies and more traditional channels.